Send us a message
What can we help with?
- Before you book — anything you want to understand about a ticket, the fee, or the exam and interview steps before you pay.
- Your booking — a question about a ticket you’ve booked, your cooldown, your ticket code, or buying extra ticket space.
- Your account — trouble signing in, your profile details, or resetting your password.
- Report a listing — a scholarship that’s closed, wrong, or has a broken link.
- Feedback, ideas & partnerships — anything that would make Beacon more useful; universities and organisations, we’d love to talk.
Prefer email? Reach us directly at Beacon_Team_Help@gmail.com
We usually reply within a couple of days. For the common questions — what a ticket costs, what it includes, and what happens next — the FAQ may answer it faster.